Hello there!

I am Fawn G McWilson, Transformation Leader Based in USA

A transformation leader committed to empowering individuals and organizations through growth, resilience, and strategic change for lasting success.

Team Leadership & Workforce Optimization: Managed direct teams of 5-23 associates, optimizing workforce efficiency.
People Management: Lead global teams across Technology, Regulatory Compliance, Security, and Expats.
Training & Playbook Development: Extensive experience in creating training programs, process mining and playbooks.
Customer Success & Engagement: Conducted onsite visits, discovery workshops, and journey mapping.
Community & Team Building: Lead team-building activities and community initiatives, including Dress for Success.

Project Management: Extensive experience in Fiber, Security, Cloud, and Data Management projects.
Collaboration & Agile Methodologies: Worked closely with DevOps, Architecture, and Engineering teams, managing backlogs and planning in Jira, Asana, Rally, and Aha!.
Data Analysis & Forecasting: Skilled in survey development, resource forecasting, and performance monitoring using Google Analytics, Power BI, Snowflake, and Tableau.
Knowledge Management & Documentation: Developed Confluence for playbook visibility, architecture decisions, release communication, and team collaboration, supporting Lucent pages.

SDLC (7+ years): Expertise in time estimation, roadmap development, risk management, quality assurance testing, resource allocation, budget planning, and stakeholder satisfaction.
SAFe (1+ year): Experience in improving cross-team alignment, defining "Definition of Done," enhancing delivery speed, and ensuring scalability.
Scrum (7+ years): Skilled in delivering quantitative value through key performance indicators, defect management, and improved project control.
Mergers & Acquisitions: Supported technology cutovers at GE Aviation and Zayo, driving business growth, financial gains, and improved competitiveness through integration of expertise and resources.